We have recently increased our shipping costs
We have increased our shipping rates as Canada Post has added a variable fuel surcharge to all shipments.
Who We Use & Packaging Tracking
All orders are delivered via Canada Expedited Post and you will be provided a tracking number to track your order. We usually ship within 24 hours of your order being placed, and delivery in Calgary is within 1-2 business days. Delivery to BC varies based on postal code, but is anywhere from 3-7 business days for delivery. Delivery to Ontario varies based on postal code, but is anywhere from 5-7 business days for delivery.
Shipping: North America
Our international shipping rates are as follows:
We offer Canada Expedited Post with tracking with every order, this includes international orders. Once your order has shipped, you will receive an email confirmation with your tracking information to track with Canada Post.
All orders will have their respective provincial and government sales tax applied that includes GST, HST and PST as required by the government based on where the order is being shipped.
Local Pick Up
Pick up hours are Monday-Friday 8:30-8:45 (closed stat holidays) location #242-4411 16 Ave NW
Complimentary Free Sample
All orders receive a complimentary sample.
Our aim is for you to be 100% satisfied with your purchase and we stand by the quality of our products. If for any reason you are unhappy with your purchase please contact us. Please follow the below reasonable guidelines for product exchanges and returns.
Upon product return we will issue a refund or exchange an unsatisfactory product for an alternative product of equal or lesser value with consideration of the above criteria.
To return a product for a refund or exchange contact our team on 1-888-202-4038 or email us at firstname.lastname@example.org prior to mailing your products as we may be able to resolve your issue.
Please mail your products to:
242, 4411 16 Avenue NW
Calgary, Alberta, Canada T3B 0M3.