Our aim is for you to be 100% satisfied with your purchase and we stand by the quality of our products. If for any reason you are unhappy with your purchase please contact us. Please follow the below guidelines for product exchanges and returns:
- Products must be purchased from the Revoderm website, our clinic or via a phone order. Purchases from other distributors must be returned to where you purchased the products.
- Return the products within 30 days of your shipped order date.
- Provide information about your order such as a copy of your invoice, order number, name, email address, and phone number with a description explaining why you are returning the product(s).
- Excessively used products will not be accepted.
- Where applicable, original shipping and handling charges are non-refundable. Return shipping costs for orders are the customer's expense, unless agreed upon.
- No refunds will be provided for any bank charges or custom fees.
Upon product return, we will issue a refund or exchange an unsatisfactory product for an alternative product of equal or lesser value with consideration of the above criteria.